PRIVACY POLICY
At Idéal Cadeaux, protecting your personal data is a priority. This privacy policy explains how we collect, use, and protect your information when you visit our site or place an order.
INFORMATION COLLECTED
When you visit our site, we automatically collect certain information about your device, your interaction with the site, and the data necessary to process your purchases. We may also collect additional information when you contact us for customer service. In this Privacy Policy, any information that directly or indirectly identifies an individual is referred to as "personal data".
Device information
- Data collected: browser type, IP address, time zone, cookies, pages or products viewed, search terms, and interactions with the site.
- Purpose of collection: to ensure the proper functioning of the site and analyze its use to improve our services.
- Source of collection: automatically collected via cookies, log files, web beacons, or similar technologies.
- Data sharing: shared only with our technical service providers necessary for the site's operation (e.g., e-commerce platform, hosting, analytics tools).
ORDER INFORMATION
- Data collected: name, billing address, shipping address, payment information (securely processed by our payment providers), email address, and phone number.
- Purpose of collection: to process and fulfill your order, manage payment, arrange delivery, provide invoices and order confirmations, communicate with you, and prevent fraud risks.
- Source of collection: provided directly by you when placing an order.
- Data sharing: shared only with the providers necessary for order processing (e.g., e-commerce platform, payment, and delivery providers).
CUSTOMER SERVICE INFORMATION
- Data collected: information you choose to provide to us when requesting support (e.g., name, email, message content).
- Purpose of collection: to provide customer service and respond to your requests.
- Source of collection: provided directly by you.
- Data sharing: shared only with the tools necessary for customer support management.
MINORS
The site is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request its deletion.
We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request its deletion.
SHARING OF PERSONAL DATA
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- hosting and managing the online store,
- processing payments,
- delivering orders,
- managing customer service,
- analytics and marketing tools, where you have consented.
These providers process your data in accordance with applicable data protection legislation.
We may also disclose your personal data if required by law or to protect our legal rights.
We may also disclose your personal data if required by law or to protect our legal rights.
ANALYTICS & MARKETING COMMUNICATIONS
Subject to your consent, we may use certain data (such as browsing information or site interaction) to:
- analyze the use of our site,
- improve our services,
- send you marketing communications that may be of interest to you.
The technologies used for these purposes (e.g., cookies or analytics tools) are activated only after your agreement via our consent management tool. You can modify or withdraw your consent at any time via our site's cookie settings.
USE OF PERSONAL DATA
We use your personal data to provide our services to you, including offering products for sale, processing payments, shipping and fulfilling your orders, and informing you about new products, services, and offers.
Legal basis
In accordance with the General Data Protection Regulation ("PIPEDA"), if you reside in the Canadian Economic Area, we process your personal data on the following legal grounds:
- your consent;
- the performance of the contract concluded between you and the site;
- compliance with our legal obligations;
- protection of your vital interests;
- performance of a task carried out in the public interest;
- our legitimate interests, to the extent that these do not override your fundamental rights and freedoms.
Data retention
When you place an order through the site, we will retain your personal data for our records unless and until you ask us to erase this information. For more information on your right to erasure, please see the "Your Rights" section below.
Automated decision-making
If you reside in North America, you have the right to object to processing based solely on automated decision-making (including profiling) when that decision produces legal effects concerning you or significantly affects you.
Our payment provider uses limited automated decision-making to prevent fraud. This decision-making has no legal effect or significant impact on you.
Services that may include elements of automated decision-making include:
Our payment provider uses limited automated decision-making to prevent fraud. This decision-making has no legal effect or significant impact on you.
Services that may include elements of automated decision-making include:
- temporary blocking of IP addresses associated with repeated failed payment attempts, for a duration of a few hours;
- temporary blocking of payment cards associated with blocked IP addresses, for a duration of a few days.
YOUR RIGHTS (PIPEDA)
In accordance with the General Data Protection Regulation ("PIPEDA"), if you reside in the Canadian Economic Area ("PIPEDA"), you have the following rights regarding your personal data:
- the right to access your personal data;
- the right to request rectification or updating of your data;
- the right to request the erasure of your data;
- the right to restrict or object to the processing of your data;
- the right to data portability;
- the right to withdraw your consent at any time, when processing is based on your consent.
To exercise these rights, please contact us via our contact form.
Your personal data may initially be processed within North America, then transferred to countries outside North America when necessary for the performance of our services. In this case, we ensure that these transfers are carried out in accordance with PIPEDA and appropriate data protection safeguards.
Your personal data may initially be processed within North America, then transferred to countries outside North America when necessary for the performance of our services. In this case, we ensure that these transfers are carried out in accordance with PIPEDA and appropriate data protection safeguards.
Cookies
A cookie is a small file containing information that is downloaded to your computer or device when you visit our site.
We use different types of cookies, including strictly necessary, functional, performance, and, where applicable, third-party marketing or content cookies. Cookies enhance your browsing experience by allowing the site to remember your actions and preferences ( such as login or region selection). This saves you from having to re-enter this information each time you visit or navigate between pages.
Cookies also help us understand how the site is used, for example, whether a visitor is new or a regular returner.
We use different types of cookies, including strictly necessary, functional, performance, and, where applicable, third-party marketing or content cookies. Cookies enhance your browsing experience by allowing the site to remember your actions and preferences ( such as login or region selection). This saves you from having to re-enter this information each time you visit or navigate between pages.
Cookies also help us understand how the site is used, for example, whether a visitor is new or a regular returner.
Strictly necessary cookies for store operation
These cookies are essential for the proper functioning of the site and cannot be disabled in our systems.
|
Name
|
Function
|
|---|---|
|
_ab
|
Used in connection with admin access.
|
|
_secure_session_id
|
Used for browsing the online store.
|
|
cart
|
Used in connection with the shopping cart.
|
|
cart_sig
|
Used during the checkout process.
|
|
cart_ts
|
Used during the checkout process.
|
|
checkout_token
|
Used during the checkout process.
|
|
secret
|
Used during the checkout process.
|
|
secure_customer_sig
|
Used when logging into the customer account.
|
|
storefront_digest
|
Used when logging into the customer account.
|
|
_shopify_u
|
Used to facilitate updating customer account information.
|
Reporting and Analytics
The following cookies are used for measurement, reporting, and analysis purposes to better understand site usage.
These cookies are activated only subject to your consent, in accordance with applicable regulations.
These cookies are activated only subject to your consent, in accordance with applicable regulations.
|
Name
|
Function
|
|---|---|
|
_tracking_consent
|
Records tracking consent preferences.
|
|
_landing_page
|
Analyzes entry pages on the site.
|
|
_orig_referrer
|
Analyzes the origin of visits to the site.
|
|
_s
|
Shopify analytics.
|
|
_shopify_fs
|
Shopify analytics.
|
|
_shopify_s
|
Shopify analytics.
|
|
_shopify_sa_p
|
Shopify analytics related to marketing and referral sources.
|
|
_shopify_sa_t
|
Shopify analytics related to marketing and referral sources.
|
|
_shopify_y
|
Shopify analytics.
|
|
_y
|
Shopify analytics.
|
The duration a cookie remains on your computer or mobile device depends on its nature:
- session cookies expire when you close your browser;
- persistent cookies remain stored until they expire or are manually deleted.
The majority of the cookies we use are persistent cookies and expire between 30 minutes and two years after they are installed on your device.
You can control and manage cookies in different ways. Please note that deleting or blocking certain cookies may affect your user experience and some site features may no longer be fully accessible.
Most browsers automatically accept cookies. However, you can change your browser settings (under the "Tools" or "Preferences" menu) to refuse or manage cookies. For more information on managing cookies, you can visit: www.allaboutcookies.org
You can also manage or withdraw your consent at any time via the cookie settings available on our site.
You can control and manage cookies in different ways. Please note that deleting or blocking certain cookies may affect your user experience and some site features may no longer be fully accessible.
Most browsers automatically accept cookies. However, you can change your browser settings (under the "Tools" or "Preferences" menu) to refuse or manage cookies. For more information on managing cookies, you can visit: www.allaboutcookies.org
You can also manage or withdraw your consent at any time via the cookie settings available on our site.
Changes to the policy
We may update this privacy policy to reflect changes in our practices, or for operational, legal or regulatory reasons.
Contact
For any questions regarding our privacy policy, or to exercise your rights, please contact us by e-mail at: idealcadeaux2.0@outlook.com
If you believe your rights have not been respected, you also have the right to lodge a complaint with the competent data protection authority.
If you believe your rights have not been respected, you also have the right to lodge a complaint with the competent data protection authority.